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All FAQs

How fast do you ship?

After we receive an order, we almost always ship the same day or next business day. Shipping in the US and Canada is free for orders over $49. First class shipments (under 1 lb) take 3-5 days, while Priority (over 1 lb) usually take 1-2. Faster options are available for an additional charge. 

If you’re in Europe or the UK, we recommend ordering from our European or UK sites. Other international orders can be placed on this site, but ship times and import duties vary by country.

United Kingdom: frictionlabs.co.uk

Europe: frictionlabs.eu

We also have a growing list of distributors around the world, so contact us if you're trying to buy but can't find it in your country.

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